After years of thinking about learning to play guitar, I finally decided to actually do it. I ran across some great Shoreline videos online and decided to check them out. John quickly replied to my email inquiries about a good first guitar and offered some helpful advice. The result was my first ever guitar purchase! I received my Taylor 114E quickly and couldn't be happier with the quality of the product and the level of customer service I received. I highly recommend Shoreline Music!